Helping Hands Shelter: Operations Manager is responsible for day-to-day operations and accountable for the shelter assistant duties and is available for on-call hours to provide quality service to program participants in a compassionate and professional manner. The Operations Manager oversees the shelter, ensuring that all responsibilities are carried out and enforces rules and policies. 

If you have a passion for helping others in your community and are looking for a new challenge in your career, we would love to chat with you! Helping Hands Shelter is looking for coworkers to join us who: 

  • Have experience working in human services 
  • Align with our mission, vision, and values as a non-profit organization 
  • Love to work collaboratively with their team 

Duties and Responsibilities:

  • Oversee intake for new clients and assist in the set-up of client files 
  • Monitor client’s activities, ensure their safety, and assist with needs and questions 
  • Maintain shelter order in accordance with shelter policies and rules 
  • Provide crisis intervention as needed and reports all issues to the director and involve other staff as needed 
  • Purchase grocery and general supplies 
  • Plan daily meals and oversee the preparation of meals for residents 
  • Train, supervise, and provide support to coverage staff 
  • Ensure that all shifts are covered 
  • Complete and send out correspondence to supporters and donors 
  • Represent the shelter during donor visits 

Qualifications:

High School graduate, ability to supervise others, and knowledge of food preparation procedures.

This position requires demonstrated ability to communicate and comprehend oral and written instructions and to provide services to guests without ethnic or social prejudices.

Must have the willingness to function independently and as a team member.

Must be able to successfully pass a background screening.

A minimum of three (3) years of experience working with an at-risk population. 

To Apply:

If you are interested in this position, please email your resume to Personnel@MtCBC.org.

No phone calls, please.